Abstract:
The study examined quality assurance practices and their effects on student’s
academic performance in secondary schools in Trans-Nzoia County. Specifically the
study sought to assess how internal quality assurance practices affect student’s
academic performance in schools, evaluate effects of external quality assurance
practices on student’s achievement in schools, establish the relationship between
standards and quality assurance practices and attainment of quality grades in KCSE
examination, and identify intervention measures that enhance internal and external
QAS practices in schools. The theoretical framework was derived from the Human
Capital Theory and Capital Theory of School Effectiveness. The study adopted a
descriptive survey design that ensured the collection of quantitative and qualitative
data. The study population consisted of the 58 public secondary schools from Trans-
Nzoia West Sub-County. The target population included all the 58 head teachers/
deputies, heads of department, form four students, and sub-county QASO. Purposive
sampling was used to select all the 28 public sub- county secondary schools. They are
the most affected by low transition of students to middle level colleges/university.
Questionnaires, an interview schedule, and an observation checklist were research
instruments. A pilot study yielded the reliability result 0.8 using Cronbach’s Alpha.
Data was analyzed using descriptive and inferential techniques and presented in
tables, pie charts, bar graphs, frequencies, and percentages. The findings from the
study revealed that there were adequate internal quality assurance measures and
inadequate external quality assurance practices. According the majority, external
quality assurance practices influenced academic performance in schools. Internal
quality assurance practices adhered to conventional practices that could not influence
academic performance. The advisory gap by the external quality assurance to schools
did not enhance the adoption of intervention measures to mitigate the problem of
academic performance. The study suggested that inadequate quality assurance
practices in the sampled schools contributed to poor student academic performance
and recommended a review of internal QAS practices, increasing frequency of
external QAS assessment in schools, embracing Total Quality Management, and
schools to come up with strategic plans that track critical area among others. This
study would be significant to policy makers, educational practitioners and school
managers, who would be assisted to plan and strategize on best practices of improving
performance in schools.