Abstract:
Tax reforms are primarily intended to reduce tax evasion by both individual and
business taxpayers. As such, analyzing a country's position prior to implementing tax
reform leads in a tax system that functions well. However, the amount of tax income a
government is able to collect is highly contingent on the tax payers' voluntary
compliance. Consequently, tax payers are often compelled to fulfill their tax duties by
accounting, computing, filling out, and paying their actual taxes to the relevant tax
agency. Reform objectives aimed to enhance tax compliance vary by country and
region due to differences in economic development, administrative competence, and
tax base. However, despite the huge revenue potential, a sizable portion of informal
sector businesses still remain untaxed or under-taxed thus making KRA to struggle in
terms of meeting the set TOT revenue target. It is upon this understanding that the
current study aimed to expound on this contextual gap by investigating the effect of
tax reforms on TOT compliance among medium-sized food manufacturing firms in
Ruiru, Kenya. The study specific objectives were administrative tax reforms,
taxpayer‟s education tax reforms and technological tax reforms. The study dependent
variable was TOT compliance among medium-sized manufacturing firms in Ruiru.
The study was anchored on two key theories which are Allingham-Sandom Theory of
tax compliance and Fiscal Exchange Theory. The study employed an explanatory
research design. The target population comprised of all registered medium-sized food
manufacturing firms in Ruiru, Kenya. The unit of observation was all 200
owners/managers of the medium-sized food manufacturing firms targeted. Census
approach was adopted to study the whole targeted population of 200 owners/managers
of the medium-sized food manufacturing firms. The study relied on a primary data set
that was gathered through the use of structured questionnaire. The findings revealed
that Taxpayer tax reforms, Administrative tax reforms, and Technological tax reforms
combined influences turnover tax compliance by 8%. Specifically, administrative tax
reform influences turnover tax compliance of SMEs by 35.3%(β=0.353,
p=0.000<0.05), technological tax reforms influences turnover tax compliance of
SMEs by 19.5%(β = 0.195, p=0.025<0.05) and to a very little extent taxpayer
education tax reforms influences turnover tax compliance of SMEs by 1.4%(β =
0.014, p=0.756>0.05). Furthermore, hypotheses testing confirmed that administrative
and technological tax reforms have a significant positive impact on turnover tax
compliance with p-value of 0.000 and p-value of 0.025 respectively. Conversely,
taxpayers' education reform did not show a significant effect on compliance levels
with p-value of 0.756. This study recommended that policymakers and tax authorities
should prioritize administrative and technological tax reforms to further improve
turnover tax compliance of SMEs