Abstract:
At Adventist University of Africa (AUA) library, observation and statistical reports
depict a regressive pattern in the access and use of information resources. For example, in
the year 2012, 400 students accessed information resources, while in 2013 the number
dropped to 362. In 2014 the number dropped further to 304. The aim of this research was
to analyse access and use of information resources by post-graduate students at AUA
library and to suggest ways in which such access and use can be enhanced. The
objectives of the study were: to examine the information resources in the library;
establish how the information resources are accessed by the students; establish how the
information resources are used; identify challenges post-graduate students face while
accessing and using the information resources; and establish ways of enhancing access
and use of the information resources. The study adopted a quantitative research approach.
A survey research was used to guide the study within a case study. The study population
consisted of 473 postgraduate students, with a study sample of 142. Probability and non-
probability sampling methods were used to select the study sample. The researcher used
stratified and purposive sampling techniques. Data collection methods included
distribution of questionnaires. The study was guided by David Ellis‟ information seeking
theory. Data was presented in tables and graphs, and analysed using Statistical Package
for the Social Sciences (SPSS). The major findings were that the library is well stocked
with information recourses such as books, journals, newspapers, DVDs among other
resources, and that the information resources were accessed and used by the students
albeit the low usage. The study also established that the students were not well equipped
with information retrieval skills to access and use information resources effectively. The
challenges as established by the study included, lack of sufficient information literacy
skills to access and use information resources, language barrier because some students
come from non-English speaking countries, lack of awareness of available information
resources among other challenges. The researcher concluded that the information
resources were not effectively accessed and used optimally due to lack of sufficient
information literacy skills and information retrieval skills. The study recommended that
the respondents should be well equipped with the necessary skills to access and use
information resources in the library, the information resources should be popularized and
that the resources should be regularly updated.
