Abstract:
The patient outcomes of a health organization depend on the knowledge,
skills and motivation of its individual employees. Therefore, it is important
for health care employers to motivate their workers in order to meet the
desired outcomes. It is widely acknowledged that health workers who are
motivated facilitate the desired patient outcomes. This illustrates how the
levels of physicians’ and nurses’ professional satisfaction influences the
health care outcomes for patients based on a study of the Moi Teaching and
Referral Hospital (MTRH). Descriptive quantitative research design was
used. Data was collected using a structured questionnaire issued to
a stratified group of 82 Physicians and 220 Nurses.
All the completed questionnaires were entered into IBM SPSS 21.0 statistical
software and data analysed for descriptive statistics. The results were
presented in tables and figures. The study was powered to 95% confidence
interval. With regards to effects of general practitioners’ and nurses’ work
satisfaction on patient services, the study revealed that work associated with
the respondents’ position allows contributions to be made to the hospital,
the profession and to own sense of achievement. Furthermore, the study
findings showed that praise received for work well done translates to
improved job productivity and that the medicine/nursing practice allows
autonomous professional decisions to be made which in turn promotes high
levels of clinical competence. Based on these findings, the study concludes
that health care practitioners’ work satisfaction has implications on
patient care.
