Abstract:
This study sought to assess the relationship between psychological
empowerment and commitment in selected star rated Hotels in Kisumu
City, Kenya. It adopted both descriptive and explanatory research
designs. 1372 employees and 130 managers from 34 star-rated hotels
made up the target population. Thirty-one non-managerial employees
and thirteen management personnel made up the study’s sample.
Random and stratified sampling was used to select the respondents.
Surveys and interviews were used to gather data. Expert judgment
was used to assess the validity of the questionnaires. Descriptive and
inferential statistics were used to analyze the data. In addition to
this, inferential statistics included linear regression and hierarchical
multiple regression, whereas descriptive statistics include things like
mean, frequency, and standard deviation. According to the findings,
psychological empowerment and commitment to perform their duties
in certain star-rated hotels have a substantial positive link. The study
found that employee involvement in particular hotels was influenced
by psychological empowerment and commitment. Employees should
be able to utilize their own principles and standards to accomplish
organizational objectives.
