Abstract:
This study was based on the informal settlement of Mukuru Kayaba in Nairobi
County. Informal settlements are a common feature of the urban landscape in
developing countries; raising unique challenges in tackling their social, political and
economic problems. The new Kenyan Constitution (2010) recognises, institutionalises
and entrenches citizen participation in Kenya. The study was problematized around
examining the lived experiences of the informal settlement community as they
attempt to leverage their citizenship and participate in improving their communities.
Lived experiences refer to the knowledge gained about events through personal, first-
hand involvement of people in everyday events. The objectives of the study were: to
determine existing provisions for citizen participation in social sustainability of
subaltern communities; to examine how citizens in subaltern communities, access,
interpret and utilise existing provisions for citizen participation in social sustainability
of their communities and to assess the views of the community on provisions for and
the extent of citizen participation in enhancing social sustainability in subaltern
communities. Theories of citizen participation, the public sphere and power framed
the discussion of this research. This study adopted a relativist-interpretivist paradigm,
a qualitative approach, using the transcendental phenomenology research method. The
target population was the people living in Mukuru Kayaba; the unit of analysis was
the individual who has lived there for more than one year. A sample of thirty
individuals was selected using criterion sampling. The data was generated using in-
depth interviews, focus group discussions and document analysis. Data was analysed
thematically from the codes generated by the process of transcendental
phenomenological analysis and presented narratively. Ethical issues were addressed
and appropriate measures were taken to ensure trustworthiness of the study. Among
the major findings of the study was that the members of the Mukuru Kayaba
community had mixed perceptions of the utility of citizen participation for social
sustainability of their communities. Their lived experiences expressed by their
reactions, gave a picture of people perceiving their apathy and exclusion; low levels
of citizenship and public trust; high dependency on local social networks; their
scepticism of „barazas‟ and the role of the public administration; the importance of
projects in informal settlements and also as spaces for contestations of power. Finally,
the findings highlight the importance of devolution in enabling citizen participation
and the lack of policy coherence between the national and county governments. The
study concludes that meanings and practices of citizen participation in subaltern
communities are an important determinant on the sustainability of development
initiatives in informal settlements. The researcher recommends that further studies on
the role of the chairpersons in informal settlements would be necessary. This should
include analysing the role of chiefs, being administrators in the settlements as key
enablers of the government agenda and the role of community health volunteers‟
(CHVs) work in informal settlements as both social and political mobilisers. Finally,
there is a need for further research on sustainably transiting projects initiated by
international non-governmental organisations (NGOs) to scaling by local NGOs and
Community Based Organisations.