dc.description.abstract |
One of the major priorities for most organizations today is the need to improve on
employee productivity. Insurance firms have in the recent past experienced low levels
of employee productivity, KNBS (2019). Prevalent issues of concern being
absenteeism, prolonged unproductive meetings, failure to delegate, procrastination,
poor quality of work, lack of professionalism, burn out amongst others. This study
therefore sought to shed light on time management tendencies and its effects on
employee productivity at the Heritage insurance company limited Nairobi, Kenya. To
achieve this, the study investigated the effects of goal setting, planning behaviors,
scheduling and prioritizing on employee productivity. The study was anchored on the
Pareto principle theory (80:20 rule) and also used the Lock & Latham’s Goal setting
theory to further advice the goal setting variable. To achieve the study objectives, the
researcher used explanatory research design and employed quantitative method
approach. The target population was ninety (90) staff of Heritage Insurance. Since the
population in this study was small, census design was used. Data collection was carried
out by use of questionnaires which were self-administered through drop and pick
method. The data collected was analyzed quantitatively; using descriptive methods and
inferential statistics. Regression results showed the beta values as follows; goal setting
β=0.401, planning behavior β=0.192, scheduling β=0.314 and prioritization β=0.044
which means that a unit change in goal setting results in 0.401 units increase in
employee productivity; while a unit change in planning behavior results in 0.192 unit
increase in employee productivity, a unit change in scheduling results in 0.314 unit
increase in employee productivity and finally a unit change in prioritization results in
0.044 unit increase in employee productivity. This indicated that there was a positive
relationship between time management tendencies and employee productivity. More
so, that goal setting and scheduling tasks were statistically significant to the prediction
with p values of 0.000 and 0.000 respectively while planning behavior and prioritization
did not show any significance with p values of 0.082 and 0.606 respectively. It further
showed R 2 = 0.610, which means that the predictor variables; goal setting, planning
behavior, scheduling tasks and prioritization explains 61.0% of the variability of the
dependent variable; employee productivity. This study concluded that goal setting
allows employees to have a time frame to plan and deliver on their work effectively,
similarly, scheduling ensures employees remained focused on assignments. This study
recommends that employees use scheduling and goal setting approaches in the
execution of their duties, and that employees be given autonomy to set goals and
schedule tasks towards the achievement of their objectives. |
en_US |