Influence of individualized consideration and intellectual stimulation on employee performance: lessons from Moi Teaching and Referral Hospital, Eldoret, Kenya

Abstract

The study sought to determine the influence of transformational leadership on employee performance drawing evidence from the Moi Teaching and Referral Hospital (MTRH) in Kenya. Based on the study, this paper presents and discusses the research findings on the influence of individualized consideration and intellectual stimulation on employee performance.The research adopted a descriptive research design to gain insight and enable the researcher to measure the independent variableand the dependent variable. The target population of the study comprised 3,739 employees (18 staff from top management; 110 employees from middle level management and 3611 employees from the operational level). The sampling frame used in the study was the staff establishment dashboard for MTRH. Stratified random sampling method was employed and simple random sampling used in each of the stratum to recruit respondents to participate in the study. The sample size totaled463 respondents (17 from top management; 86 from middle management and 360 operational staff). On the influence of individualized consideration on employee performance, the study found out that there is recognition of employees to better productivity, teaching and coaching of staff. Furthermore, supervisors respects and celebrates individual contribution and provides opportunities for identification of needs and capabilities of others. Regarding the influence of intellectual stimulation on employee performance, the study revealed that supervisors encourages high productivity through creativity and innovation and encourages staff to rethink ideas that had never been questioned. Furthermore, supervisors encourages new ways of how to do a job. The study concludes that leaders in the organization influence employee performance by applying the transformational leadership style. Specifically, the study concludes that leaders encourage high productivity through creativity and innovation as well as encourages staff to rethink ideas that had never been questioned. In addition, employees are motivated to high productivity and clear conveyance of messages facilitated to employees. The study recommends that leaders should manage conflicts by being sensitive individuals‟ different needs, abilities and aspirations. Training to employees should be provided continually and duties assigned based on knowledge and capabilities. Moreover, employees should be given the opportunity openly express their views and more involvement in decision-making process