he culture of doing business in Sub-Saharan Africa involves the engagement of family members (Waweru, Mutuma & Chege, 2015) to participate in income generating activities. Each member of the family has a role towards ...

Organisations have improved customer satisfaction by being customer oriented in all levels. At the firm level, organisations seek to develop customer oriented organization by generating market intelligence regarding the ...

This study investigates whether personal commitment moderates the effect of aerospace education on service experience through quality design. A cross-sectional study using a close-ended questionnaire was administered to ...