Abstract:
The impact of Information and Communication Technology, particularly
the Internet, has transformed small and large organizations. Cloud Computing is
emerging as one of the major IT trends of the 21 st Century offering utility oriented
services to organizations. This study was conducted to investigate how Small and
Medium Enterprises in ECBD can utilize Cloud Computing as a business
management tool to enhance networking, productivity and efficiency. The study uses
qualitative approach for data collection and analysis. The findings are expected to
help SMEs understand how Cloud Computing can overcome constraints, such as
lack of access, use and sharing of reliable and comprehensive information amongst
other social barriers. Amidst the hype surrounding this modern trend, the study
reveals various challenges that hinder the utilization of Cloud Computing such as
ignorance, limited infrastructure and security concerns. The study provides
recommendations for SMEs to remain focused and relevant in the modern business
world.
