Employee Social Skills as an antecedent to Knowledge Sharing Behavior in Kenyan Universities

Abstract

nowledge sharing behavior has become increasingly important in latest years, and is recognized as a critical asset for universities. The study aimed to examine whether social skills contributes to knowledge sharing behavior. This research paper deepens the understanding that social skills among academic staff at universities is an emotional intelligence drive for modern universities in Kenya in harnessing knowledge to explore intelligence-sharing behavioral dimension. Social skills are emotional social feelings according to their individual responses as they understand and know one another as Universities strive for improved knowledge. Explanatory study was used to target a population of 6,423 and a sample size of 376 academic staff was selected using simple random sampling academic staff at Kenyan universities in Nairobi County. The findings of the research revealed that social skills had a positive and significant effect on the connection between socials skills and knowledge sharing behavior at (β = 0.10, p<0.05) significance. The study concludes that Social skills enhances knowledge sharing behavior of academic staff in universities as confirmed by this study. The study findings will be useful to academicians and universities who want to harness knowledge for improved leaderships by understanding social relationships within the academic cycles in relation to knowledge management. This research offers logical information, especially for emerging dynamic social roles in influencing and harnessing knowledge sharing behavior.