Abstract:
The adoption of Enterprise Resource Planning systems has many business
implications. The purpose of this study was to determine the effects of enterprise resource
planning on organisational performance of Kenya Power and Lighting Company with a case
study of Kenya Power and Lighting Company Voi branch. The specific objectives of this study
were; to establish the effects Enterprise Resource Planning on reduction of costs, managerial
efficacy, and competitiveness instrumental mentality in relation to organisational
performance. Descriptive research design was used in this study and the sample size was 125
respondents. The data was collected using a questionnaire developed by the researcher and
administered by research assistant. It was analysed through SPSS software and results
presented in frequencies through tables and figures by using ANOVA. The study found that
the organisation experienced reduced operation costs; management efficiency, competitive
advantage and increased shareholder’s profitability. All the factors had great extent of
affecting the organisation’s performance. The study recommended that top leadership
should support the adoption of ERP system for to be successful, adoption of cost effective
modules to improve efficiency, adoption of cost friendly modules and organisations should
embrace change for them to reap the full benefits of technology.
