Abstract:
Academic libraries have a mandate of enhancing teaching and research
missions of their parent institutions through provision of library services. The emergence of
modern information and communication technologies (ICTs) has revolutionized functions and
services of libraries all over the world. Technological developments have affected not only the
format and sources of the information libraries use to provide reference services, but also
where we provide references services. Libraries and their resources have partially moved to
the virtual world of the internet. As a result, library patrons can access resources from outside
of the physical library. This paper shares findings of a study which identified the different
information literacy methods and channels through which information literacy was used to
create awareness of library services at Moi University, Kenya. The study was conducted
through case study design. The target population comprised 32 library staff and 10,470
students. A sample of 457 respondents was selected breaking down to 425 students and 32
library staff. Probability and non-probability sampling adopted for the sample selection. Data
collection methods consisted of questionnaires and interviews. This study used a mixed
approach method where Quantitative data were analyzed by use of descriptive statistics and
presented in tables while qualitative data were analyzed thematically. The findings indicate
that library users are aware of the library services available and its access has been made
possible through knowledge of internet skills gained from lectures given, handbooks and
Bibliographic aid. Social networking (Facebook, Twitter, Blogs and online videos) are some
of the effective channels that were identified. It is recommended that academic librarians
provide more instruction to students and faculty who seek information. That students should
be guided always through the borrowing procedures and issuance of copies of the library guide
be improved.
