dc.contributor.author | Settim, Agnes Jeruto | |
dc.date.accessioned | 2017-11-27T09:04:11Z | |
dc.date.available | 2017-11-27T09:04:11Z | |
dc.date.issued | 2010-11 | |
dc.identifier.uri | http://ir.mu.ac.ke:8080/xmlui/handle/123456789/265 | |
dc.subject | Customer satisfaction | en_US |
dc.title | Factors influencing customer satisfaction in the banking industry in kenya | en_US |
dc.title.alternative | Case study of Cooperative Bank Ltd | en_US |
dc.type | Thesis | en_US |