Non Use of Academic Library Services: A Literature Review

Abstract

Pressure on university librarians to provide justification for more funds has been quite high. This pressure is compounded by the ever increasing numbers of library non users. The literature review exposes the reasons for non use of university library services as well as practical remedies that may be applied to ensure services are all encompassing and appealing to all users. Literature reviewed is particularly focused on undergraduate students who are the largest stakeholders of any university library. The paper puts the future and relevance of library services into perspective challenging librarians to be sensitive to the needs of all users.