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Effects of distributive justice complaints resolution strategies on customer satisfaction in Kenya’s banking industry
Chepkwony Joel
;
Korir Michael Kirwa
;
Mumbo Hazel Miseda
;
Lagat Charles
;
Odhiambo Odera
(
2012-10
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Author
Chepkwony Joel (1)
Korir Michael Kirwa (1)
Lagat Charles (1)
Mumbo Hazel Miseda (1)
Odhiambo Odera (1)
Subject
Banks (1)
Complaints resolution (1)
Customer satisfaction (1)
Distributive justice (1)
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Date Issued
2012 (1)
Has File(s)
No (1)