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Issue Date
Title
Author(s)
2017
Do customers all respond the same? generational differences on customer orientation and satisfaction.
Chelangat, Diane
;
Flaherty, Karen
;
Korir, Michael
2020
The Interaction effect of generational cohort on customer orientation and customer satisfaction among airline passengers in Kenya
Uyoga, Diane
;
Korir, Michael
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Author
2
Korir, Michael
1
Chelangat, Diane
1
Flaherty, Karen
1
Uyoga, Diane
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Customer satisfaction
1
Airline
1
Generational cohort
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2017
1
2020
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