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Issue Date
Title
Author(s)
2012
Improving the Quality of customer service through ICT use in the Kenya Power and Lighting Company
Bonuke Ronald
;
Otiso Kennedy Ntabo
;
Chelangat Diane
2017
Do Customers All Respond The Same? Generational Differences on Customer Orientation and Satisfaction
Chelangat Diane
;
Flaherty, Karen
;
Korir Michael
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Author
1
Bonuke Ronald
1
Flaherty, Karen
1
Korir Michael
1
Otiso Kennedy Ntabo
Subject
1
Customer Orientation
1
customer service
1
Customers
1
Generational Differences
1
ICT use
1
improving quality
1
Kenya power
1
lighting company
Date issued
1
2012
1
2017
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