Analysing access to information by users of institutional repositories at the national museums of Kenya

Abstract

The National Museums of Kenya was created to facilitate the generation, preservation and dissemination of information on historical, cultural and natural heritage of the country. National Museums of Kenya and external researchers have over the years continued to generate information in print, audio-visual and electronic formats. However, due to the proliferation of information, and haphazard management, accessing this vast reservoir of data has become a major challenge. This study aimed to analyse the status of access to information by users using institutional repositories at the National Museums of Kenya and to suggest ways in which it can be enhanced. Objectives of this study were: to identify institutional-generated information available; to find out how the institutional-generated information was organised and accessed; to examine how researchers access the institutional-generated information; to determine challenges inhibiting access of institutional-generated information; and to suggest strategies that would enhance access to institutional-generated information by research staff of the National Museums of Kenya. The researcher used a case study research design. The researcher employed both qualitative and quantitative approaches. Rogers’s Diffusion of Innovations Theory informed the study. The study population was 600 people, which comprised of researchers, management staff and external users. The study sample size involved 226 employees of the National Museums of Kenya. Non-probability sampling method and purposive sampling techniques were used. Data collection methods relied upon were administration of questionnaires and interviews. Data collection instruments included questionnaires and interview schedules. The key findings in relation to access of information were lack of policy on institutional repositories, inadequate ICT infrastructure, inadequate funds and inadequate trained personnel due to inability of information workers to manage institutional repositories. The researcher concluded that access to information can only be enhanced by addressing these existing challenges. The study recommends the need for policy formulation on institutional repositories, improved ICT infrastructure, allocation of enough funds, and training of staff on institutional repositories.