Occupational stress and conflict management in organizations: understanding the organizational behaviour

Abstract

The field of Organizational Behaviour is reputed for its vastness. As a result, this paper discusses the critical aspects of conflict and stress in modern day organizations including their resolution approaches and mechanisms. In addition, the paper outlines various ways in which stress and conflict management enhances the understanding of the field of Organizational Behaviour. The study argues that organizational conflict and occupational stress are two sides of the same coin whereas a holistic study of organizational conflict and occupational stress (causes, manifestations and management strategies) deepens our understanding of organization behaviour. It is envisioned that scholars and practitioners in the fields of psychology, conflict studies, Organizational Behaviour and Human Resource Management among others will find this paper useful to their endeavors