Collection's Items (Sorted by Submit Date in Descending order): 1 to 20 of 46
| Issue Date | Title | Author(s) |
| 2024 | On- board rail catering service quality and customer satisfaction in madaraka express, Kenya | Karuru, Nicholas Kiboi |
| 2024 | Workplace spirituality and employee engagement in selected hotels in Kilifi County, Kenya. | Kariuki, Helen Nyachira |
| 2025 | Effect of strategic Internal marketing on performance of five Star Hotels In Nairobi County | Koech, Carolyne Jerotich |
| 2024 | Service Quality Dimensions of Catering servicesand customer satisfication in Goverment Institutions in Nairobi Kenya | Komoltochok, Chemtai Florence |
| 2024 | Competitive Strategies and Performance of Selected Lodges in Isiolo County, Kenya | Ekadeli, Francis E. |
| 2011 | Competitiveness of the north rift region of Kenya as a sports tourism destination | Tubey, Winnie |
| 2023 | Effects of Human Resource Management Practices on Employee retention in hotels in Nairobi City County, Kenya | Musembi, Jackline Tabitha |
| 2022 | Effect of catering service quality dimensions on students’ satisfaction in selected public boarding secondary schools in Uasin Gishu County, Kenya | Kibet, Rael Jelagat |
| 2022 | Perceived influence of physical service scape of Food service facilities on customer satisfaction in selected Universities, Nairobi Kenya | Manyama Maghanga, Emmariline |
| 2022 | The influence of a customer-centric approach on Tour operators' understanding of the Tourist purchasing decision-making process in Arusha, Tanzania | Dunstan Shemwetta, Blandina |
| 2021 | Contribution of tour guides’ competence in interpretation of information on tourists’ satisfaction at Rimoi National Reserve, Kenya | Mainah, Irene Chepkoech |
| 2022 | The perceived role of employees incentives on service delivery in selected 3-5 Star Rated Hotels in Nakuru County, Kenya | Njeru, Margaret Wanjiru |
| 2022 | Effects of customer relationship management (CRM) dimensions on competitiveness of hotels in Diani- Kwale County, Kenya. | Njiru, Hilda M. |
| 2021 | Visitors’ perception on 7 th august memorial park as a dark tourism site in Nairobi County, Kenya | Rere, Ezekiel |
| 2017 | Effect of organizational culture on performance of selected five-star chain-affiliated hotels in Nairobi Central Business District, Kenya. | Rotich, Lucy Chepkoech |
| 2021 | Relationship between employee aggression and affective commitment in selected five star rated hotels in Nairobi central business district, Kenya | Akeyo, Winnie Akinyi |
| 2020 | Perceived effects of service quality attributes on visitor satisfaction in Kisumu Impala sanctuary, Kisumu County, Kenya. | Okello, Merceline Emali |
| 2020 | Contribution of tour guides’ competence in interpretation of information on Tourists’ satisfaction at Rimoinational reserve, Kenya | Mainah, Irene Chepkoech |
| 2019 | Job performance of generation Y employees in selected hotels in Kisumu City, Kenya | Sang, Fibian |
| 2021 | Effect of property management system components on perceived quality service delivery in the rooms division of selected hotels in Nairobi City County, Kenya | Habade, Jilo Pauline |
Collection's Items (Sorted by Submit Date in Descending order): 1 to 20 of 46
