Please use this identifier to cite or link to this item:
http://ir.mu.ac.ke:8080/jspui/handle/123456789/2634
Title: | Do Customers All Respond The Same? Generational Differences on Customer Orientation and Satisfaction |
Authors: | Chelangat Diane Flaherty, Karen Korir Michael |
Keywords: | Customer Orientation Customer Orientation Generational Differences Customers |
Issue Date: | 2017 |
Publisher: | Services for Science and Education |
Series/Report no.: | Vol 5, No 8 (2017); |
URI: | http://dx.doi.org/10.14738/abr.58.3547 http://ir.mu.ac.ke:8080/xmlui/handle/123456789/2634 |
Appears in Collections: | School of Business and Economics |
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